Refund and Returns Policy
At VHL India, we want you to be happy with your purchase.
- Products can be returned or exchanged only if they are unused, unworn, and in their original packaging.
- Return/exchange requests must be raised within 7 days of delivery.
- Products that are damaged, used, washed, or without original packaging may not be eligible for return.
- If you receive a wrong, damaged, or defective product, please contact us as soon as possible with your order details and photos.
- Once the returned product is received and inspected, the refund or exchange will be processed as applicable.
- Refunds, where approved, will be issued through the original payment method.
- Shipping charges may be non-refundable unless the product received is defective, damaged, or incorrect.
For return or exchange requests, please contact our customer support team with your order number and details.